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Passwords are the keys to accessing the College Network, the College Computers, Self Service and your email. In the effort to adhere to industry best practices for passwords and to improve security we are allowing users to manage and change their own passwords.

You may manage your passwords using the forgot password link on the MyAbbey website.  Note: The forgot password link is only available before you login.


Directions can be downloaded using these links:

Password Reset - Registration Instructions: You should register on the Password Reset site as soon as you are given an account at Belmont Abbey College.  If you are not registered you can not manage your password with the instructions below.


Password Reset - Reset Password Instructions: You need to reset your password when you have forgotten what it is, or it has expired. These are directions for how to reset your password.

Password Reset - Change Password Instructions: You need to change your password when it is about to expire or has been compromised.  You must know your password to change it. These are directions for how to change your password.  Video demonstration

Password Reset - Unlock Password Instructions: You need to unlock your password when it has been entered incorrectly too many time in a row within a certain time period.  This can be caused by you, a computer still logged in as you, or by a smart phone or tablet programed to check your account. For example you have an iPad configure to check your email.  These are directions for how to unlock you password.



Welcome all!  Here is the IT packet distributed during Orientation with information on the Microsoft download, Wifi, IT support, and other items.


IT packet



We have had several reports from across campus and would like to warn you from becoming victim to this new type of malware. 

Excerpts below are from “ Stopping Fake Antivirus: How to Keep Scareware off Your Network”, Sophos.

What is fake antivirus?

Fake antivirus is fake security software which pretends to find dangerous security threats—such as viruses—on your computer. The initial scan is free, but if you want to clean up the fraudulently-reported “threats,” you need to pay.

This class of malware displays false alert messages to computer users concerning threats on their machines (but these threats do not really exist). The alerts will prompt users to visit a website where they will be asked to pay for these non-existent threats to be cleaned up. The fake antivirus malware will continue to send these annoying and intrusive alerts until a payment is made or the malware is removed.

How do people get infected with fake antivirus?

Although there are many different ways that a specific fake antivirus may get onto a system, the majority of distribution avenues rely on social engineering. Ultimately, the user is tricked into running the fake antivirus installer executable in a way similar to many other types of Trojans. Fake antivirus authors have used a huge range of different social engineering tricks and are continuing to come up with new ones all the time.

  • Search engine optimization poisoning
  • Email spam campaigns
  • Compromised websites and exploit payloads
  • Fake antivirus downloads by other malware

Educate users

User education is an important part of the defense as well. Users should know not to click on anything suspicious. But, they should also be reminded that the IT department takes care of antivirus protection for their computers. If they are concerned about antivirus, or have strange messages popping up, they should contact IT and not try to sort it out for themselves. It’s also important to religiously refuse any anti-malware software which offers a free scan but forces you to pay for cleanup. Reputable brands don’t do this—an antivirus evaluation should let you try out detection and disinfection before you buy.

Please remember to contact IT of any unusual computer behavior.

iPhone and Droid documentation for connecting your handheld device to the new Exchange email server has been updated and can be found in our Handheld Documentation page.  If you continue to receive error messages or are unable to connect with these devices, please contact IT.

Blackberry instructions have been updated to reflect the new Exchange server information.  However, we are still testing with Blackberry at this time and cannot guarantee the accuracy of the instructions.

Thank you for your patience.