Getting Technical Support

If you need help, or you have a problem to report, you can reach us in the following ways:

• Log the issue into our online helpdesk system* (preferred method).   Click Here
• Drop us an e-mail*   Click Here
• Walk-in technical assistance for password recovery is available in I.T.
  • Operating Hours
  • Mon-Fri   8:00am-7:00pm - closed for lunch 11:30am - 12:30pm
  • Sat & Sun - Closed
• Check out the Frequently Asked Questions.   Click Here

* Problem Reporting Tips

When reporting a fault, please be as informative as possible. This will greatly speed up our investigation process. As much as possible, please provide the following information when reporting a problem:

• a brief description of your issue
• If this is an Outlook Web Access or other internet-related issue, please provide the Internet Explorer version you are using, your Operating System (version of Windows), and also the Internet ISP you are subscribed to Our technical support team will do the rest to help you resolve your problem in the shortest time possible.

Last Update :  02/27/08 - by M. Makl