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Device Support
IT
2024-09-19T07:02:44-05:00
Device Support
Find information and troubleshooting steps for your personal and university-owned devices.
Campus Computer Labs
Endpoint Staff Connect Stations
VMWare VDI
Windows
Enable Remote Desktop in Windows
Updating your Windows Computer
What Version of Firefox Do I Have?
What Version of Safari Do I Have?
Canvas Student App – Mobile and the Web Version of Student Canvas
Where to Update My Password After a Password Change
Minitab
Microsoft 365
What Version of Chrome Do I Have?
Disabling Teams Meeting Invites on Outlook
Setting Up Email on Desktop
Configuring Power Options in Windows
Allowing Pop-Up Windows in Safari
Configuring Windows 10 Calendar, Mail, and People for Microsoft 365
Configuring Outlook for Microsoft 365 Email and Calendar in Windows
Mac
Canvas Student App – Mobile and the Web Version of Student Canvas
Where to Update My Password After a Password Change
Map Network Drives to School of IT Shares in macOS
Preventing Network Connectivity Issues on Apple Devices
Creating an Email Signature in Outlook for Mac
Updating the Mac Keychain after Changing your ULID Password
Connecting to the ISUNet Wireless Network with Mac
Requesting an Email Alias for Apple IDs on ISU Owned Apple Devices
Export and Import Contacts with the Apple Contacts App
Mac
Android
Canvas Student App – Mobile and the Web Version of Student Canvas
Setting Up Multi-Factor Authentication using the Mobile App
Using Zoom on Mobile Devices
Connecting to the ISUNet Wireless Network with Android
Downloading and Configuring the Outlook App for Mobile Devices
Zoom Screen Sharing from an iPhone/iPad
Joining an Authenticated Zoom Meeting from a Mobile Device
Remotely Wipe your Mobile Device through Microsoft 365
Installing the Teacher Mobile App and Logging in to Canvas
Configuring Your Android Device for Microsoft 365 Email
Setting Up Email on Mobile Devices
IOS
Setting Up Multi-Factor Authentication using the Mobile App
Adding a Group Contact to the Contacts App in MacOS
Adding a Contact to the Contacts App in MacOS
Export and Import Contacts in Outlook for MacOS
Install and Connect with the VPN Profile for iOS
Preventing Network Connectivity Issues on Apple Devices
Configuring Your iPhone and iPad for Microsoft 365 Email
Creating an Email Signature in Outlook for Mac
Downloading and Configuring the Outlook App for Mobile Devices
Installing the Teacher Mobile App and Logging in to Canvas
2022-08-18 Apple Releases Security Updates for Multiple Products
Requesting an Email Alias for Apple IDs on ISU Owned Apple Devices
Clearing your Java Cache in MacOS
Creating an Email Signature in Apple Mail
Clearing the Cache of an iPhone App
BAC Owned Devices
Software and Applications
Adobe Creative Cloud Applications
Apple Mail
Installing Cherwell Desktop Client on a University-Owned Computer
Java
Microsoft Office Desktop Applications
Minitab
Present using the Kramer VIA Wireless Desktop Sharing Tool
Scan Your Computer Using Malwarebytes
Web Browsers
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