Self-Service

Methods to Protect a Windows PC

You can take action to prevent malicious software from compromising your computer. What follows are some information and recommendations for basic computer security measures.

Personal Firewalls

A firewall is often your first line of defense against malicious attacks. It is designed to prevent unauthorized users from gaining access to your system remotely (over the internet).

The latest Windows operating systems have a standard firewall built in. It is usually enabled by default. Follow the link below for your version of Windows for instructions on enabling and disabling your firewall:

Antivirus

Antivirus software is designed to prevent, detect, and remove various forms of malicious software (malware), such as viruses, worms, trojans, and spyware. Windows does not come with built-in antivirus software. Below are the antivirus programs that we recommend. They are all free to download and use:

In order to be effective, your antivirus program must be able to update itself on a regular basis. If you use commercial antivirus software, you will have to pay for a subscription to these updates. With free software, updates are also free and should be enabled automatically.

Web Based Antivirus Scanners

These antivirus programs do not offer constant protection, but can be used to quickly scan your computer for infections on a per-use basis. Here are some antivirus scanners that can be run from your web browser:

Windows Update

It is important to keep Windows up to date with the latest security patches and fixes. In Windows XP, Vista, and 7, automatic updates are usually enabled by default. Here's how to check your Windows Update settings or manually install updates:

Mac OS X Security

Please visit Apple's support site for Mac OS X security related questions:

Computer Repair

Client Support will not perform any hardware repair due to liability issues. If your computer is still under warranty, you should make arrangements with the manufacturer for repairs. If your computer is no longer under warranty, you should take it to a reputable dealer. Students can receive computer repairs locally here in Belmont, NC from HJRSOFTWARE.

    Public Wireless

    Public wireless is available in most buildings on the main campus and the Sacred Heart Campus excluding the Residence Halls. There are up to four options for accessing the public wireless network depending on your location:

     

    Location : Currently Stowe Hall only (More locations to come)

    SSID: bacnet    PASSWORD: none

    DESCRIPTION: Traffic on this network is not encrypted. Your internet browsing sessions can be easily observed or hijacked by a third party.

    SSID: bacnet_secure    PASSWORD: bacnet_secure

    DESCRIPTION: Traffic on this network is encrypted. It is far more difficult for a third party to observe or hijack your browsing session.

     

    Location : St. Leo's, Holy Grounds, Haid, Library, Science, Student Commons, Dining Hall, Wheeler Center, Sacred Heart and Mercedes Hall

    SSID: bacnet_mesh    PASSWORD: none

    DESCRIPTION: Traffic on this network is not encrypted. Your internet browsing sessions can be easily observed or hijacked by a third party.

    SSID: bacnet_secure_mesh    PASSWORD: bacnet_secure

    DESCRIPTION: Traffic on this network is encrypted. It is far more difficult for a third party to observe or hijack your browsing session.

     

    Is the network secure?

    BAC Wi-Fi access is as secure as any open public access network. It is always a good idea to make sure your computer has a local firewall turned on and that your Anti Virus and system software is up-to-date. It is also a good idea to make sure you are on an SSL-encrypted web page prior to sending or receiving confidential data. Belmont Abbey college assumes no risk for any viruses, identity theft, or any other malicious or unwanted activities which can occur to individuals accessing a public network.

    Wireless access in the Residence Halls is provided by Time Warner, for more information see this page: Network Connection

    Note: Belmont Abbey College reserves the right to monitor Wi-Fi activity, filter content and otherwise control or prohibit wireless access usage.

    Belmont Abbey College Information Technology (IT) has partnered with ScholarBuys for your personal purchases.  As members of the North Carolina Independent Colleges and University consortium, we participate in volume licensing programs and are able to extend those discounts to you.  Belmont Abbey College has both a Microsoft and Adobe agreement. Microsoft Student Select products are available via electronic secure download. 

    Ordering is easy!

    1. Visit Varsity Buys - Belmont Abbey College Student
    2. Click on the Student tab near the top of the page
    3. Go to Brands, select either “ Microsoft Student Select”  or ”Adobe Discount Program”
    4. Shop
    5. Agree to End User License Agreement (EULA)

    You will be required to submit proof of enrollment to ScholarBuys.  Upon completion of your order, you will receive instructions regarding how to upload your proof. Examples include: a copy of your tuition payment, acceptance letter, or class schedule. ScholarBuys also partners with the National Student Clearinghouse to verify student status electronically in real time.

    Scholarbuys offers additions items for personal purchase.  Belmont Abbey College does not recommend or support the products offered.

    If you have any questions about this program or the products, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. directly for assistance.

    Developed by Ellucian, Self Service is an internet based website system designed to provide students, faculty, staff and other members of an educational institution's learning community with "anytime, anywhere" access to information about academic services.  Self Service leverages the information management capabilities of the PowerCAMPUS administrative software system.

    The user requirements include a PC, Mac, or other personal computing device with Internet connectivity and a standard Web browser (IE 7 or higher being the recommended browser).  Your browser must have cookies and javascript enabled in order to see all the features of Self Service.

    Documentation

    The following pages and files are provided for ease of use

    IT operates the phone system used at BAC. It provides phone service and voice mail to faculty, and staff, and courtesy phones for resident students.

    Dialing Pattern

    9-ten digit phone number                             

    To make a call to a number on-campus, lift the handset and dial the four-digit extension of the person you are calling.

    To make a call to a local number off-campus, lift the handset, dial 9 to get an outside line, then dial the area code and number of the person you are calling.

    Students will not be able to make a long-distance or any toll related calls directly from the courtesy phones. You will need to use a calling card or your cell phone for these calls.

    Welcome to Belmont Abbey College

    Throughout this website you will find information about Information Technology and the services we provide on campus.

    At the "New Student Orientation" that you attended, you should have received a packet that has information from Information Technology such as your "New Student Welcome Letter".  This letter contains your username and password to access the computers and service such as Self-Service and the Client Support Help Desk.  

    Please note that your passwords are computer generated and can not be changed.  If for some reason you feel that your account has been compromised, please feel free to contact the Client Support Help Desk for assistance.

    Below are a few links that will provide necessary information that we usually present at the "New Student Orientation":

    Please feel free to contact Information Technology if you have any questions.

    Residence Hall Internet Connection

    All Resident Students have high-speed Internet access in their room through Time Warner Cable. The table below shows the types of connections available in each residence hall.

    Poellath O'Connell Raphael Arthur Cuthbert Allen
    Wired Yes Yes No Yes
    Wireless Yes Yes Yes Yes

    Residential Wireless Network (RA and CA Only)

    Wireless Internet service has been provided by Time Warner Business Class in the Raphael Arthur and Cuthbert Allen apartments. The requirements for these wireless connections are different from the common household wireless. Time Warner uses a single port access solution. Every device that connects to the Residential Wireless Network is on its own port and that port can only access the Internet. This means that students cannot set up local network connections for their devices. A WIFI enabled printer cannot be connected to the wireless network. Your printer will need to be connected to your laptop computer via a cable or blue tooth connection. Each student will be able to connect multiple devices to the Residential Wireless Network. Those who connect wireless game consoles (such as Xbox and PlayStation) to the wireless network will notice similar behavior. Computers and game consoles will only have access to the Internet and will not see other computers and game consoles on the BAC Residential Network.

    Personal Routers

    Personal routers or switches are not allowed.  Connecting a router or switch may cause Time Warner to disable internet access to the port in the room.

    See the Internet / Cable TV Troubleshooting guide for information on how to contact Time Warner Cable for support.